Dear They Might Be Giants,
It was with much excitement that I purchased tickets to your September 26th concert at the Moore Theatre in Seattle, looking forward to taking my kids, 10 and 13, to your live show (having introduced them to your music since they were toddlers and could dance along to "Particle Man"). I have been a longtime fan of your music, since your first album and earliest videos on 120 Minutes. My kids were thinking I was the coolest dad ever.
So imagine our disappointment when we arrived at the entrance to the Moore (having paid $10.00 in event parking) to find out that, at the band's request, no one under 14 was to be admitted. I mean, I understand playing an 18+ show, or a 21+ show in a club where alcohol is served. But nowhere on the tickets or the Moore website did it forewarn me that my kids would not be able to see your show. Ticketmaster lists the show as "recommended for ages 14+", but as their parent, I should be able to determine their ability to see a rock concert - and "recommended for ages 14+" is not the same as "absolutely no one under 14 will be admitted, period". It's not like they're babes in arms - they're worldly, music-savvy tween/teens who have great taste and have been looking forward to this show for more than a month.
Luckily I was able to get a box office refund from Ticketmaster, but I'm still out 10 bucks for parking and have a couple kids who are disappointed in the policy, disappointed in the lack of notice, and soured on They Might Be Giants in general (and I don't blame them). They were really looking forward to seeing you perform, and we all feel like you let them down. In the future, you might do your younger fans (and their parents) the courtesy of stating your age policy somewhere more visible than at the venue box office in sharpie, and in clearer, more concise language than "recommended for ages 14+".
Todd, Tyler & Kayleigh Downing, Seattle